ARDC NII Services: Get Help

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Please select 'Report a login, permission or password issue' if there is an issue with your account or access.</p>","icon":10476,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10476","groups":[64,84,61,60,91],"key":""},{"id":"172","name":"Request a new hardware or office equipment","descriptionHtml":"","callToAction":"Request a new hardware or office equipment","introHtml":"<p>For example, a new laptop for a new employee, a new mouse or a replacement monitor, etc.</p>","icon":10470,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10470","groups":[87],"key":""},{"id":"173","name":"Request for a new or update to RDA data source account","descriptionHtml":"","callToAction":"Request for a new or update to RDA data source account","introHtml":"<p>Use this form if you are a new organisation wishing to publish datasets in Research Data Australia or if you are a an existing provider wanting to add a new data source or update your data source administrators (DSAs) list. NOTE: For new contributors, a signed RDA service schedule(agreement) is required for production registration.</p>","icon":10501,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10501","groups":[60],"key":""},{"id":"174","name":"Request for assistance on ARDC-managed domains","descriptionHtml":"","callToAction":"Request for assistance on ARDC-managed domains","introHtml":"<p>For example, a request for a new domain or changes to an existing domain. 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NOTE: For new members, a signed DOI service schedule is required for production registration.</p>","icon":10503,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10503","groups":[84],"key":""},{"id":"208","name":"Request for general IT Help or Assistance","descriptionHtml":"","callToAction":"Request for general IT Help or Assistance","introHtml":"<p>Get general IT support (wifi, laptop/desktop issue, internal systems, etc.)</p>","icon":10467,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10467","groups":[87],"key":""},{"id":"454","name":"Request for PIDS Consultation","descriptionHtml":"","callToAction":"Request for PIDS Consultation","introHtml":"<p>Request for ARDC Persistent Identifier Service (PIDS) consultation</p>","icon":10491,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10491","groups":[84],"key":""},{"id":"241","name":"Request for RAiD Sandbox access","descriptionHtml":"","callToAction":"Request for RAiD Sandbox access","introHtml":"<p>Requests for access to RAiD Sandbox</p>","icon":10469,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10469","groups":[84],"key":""},{"id":"175","name":"Request for RVA Access/Registration","descriptionHtml":"","callToAction":"Request for RVA Access/Registration","introHtml":"<p>Use this form to register for RVA portal or editor (PoolParty). NOTE: For new publishers, a signed RVA service schedule (agreement) is required for production registration.</p>","icon":10482,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[61],"key":""},{"id":"209","name":"Request for service support or assistance","descriptionHtml":"","callToAction":"Request for service support or assistance","introHtml":"<p>Get assistance related to a specific service not categorised as service registration or an issue/incident or a feedback/enquiry.</p>","icon":10550,"iconUrl":"https://my.support.ardc.edu.au/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[64,69,84,61,60,91],"key":""},{"id":"176","name":"Request for VPN Access (ARDC Canberra staff only)","descriptionHtml":"","callToAction":"Request for VPN Access (ARDC Canberra staff only)","introHtml":"<p>Want to access work stuff from outside the ARDC network? Let us know! 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