ARDC HELP CENTRE

ARDC Services Self-service Portal

Welcome!

This portal serves as your access point for a range of resources and enables you to submit requests, issues, or suggestions concerning ARDC services, including:

  • Research Data Australia (RDA): Discover and contribute to Australian research data.
  • Research Vocabularies Australia (RVA): Authoritative vocabularies for research.
  • Health Data Australia (HDA): Centralised health research data.
  • ARDC DataCite DOI Service (including IGSN): DOI issuance for research data citation.
  • Handle Service: Persistent identifier management for digital objects.
  • Documentation: User guides for our services.
  • Jira / Confluence: Tools for project collaboration and management.

For general enquiries or feedback, please use the General Enquiry / Feedback form. Your submission will be directed to the appropriate team or individual within ARDC for action.

NOTE: ARDC staff have access to internal resources when logged in.

Topics

  1. ARDC NII Services User Guides
    1. Research Data Australia Home
    2. ARDC DataCite DOI Service Home
    3. Research Vocabularies Australia Home
    Show 3 more
  2. Access ARDC NII Services
    1. Research Data Australia
    2. Health Data Australia
    3. Research Vocabularies Australia
    Show 3 more
  3. Other ARDC Resources
    1. ARDC Website
    2. Nectar Research Cloud Support Centre
    3. ARDC Services Status Page

Featured portals

  1. ARDC NII Services: Get Help

    Welcome to the ARDC NII Services Self-service Portal! Find services-related articles, submit a request, report an incident or suggest changes to any of our services.

Suggested forms

  • General feedback or enquiry in ARDC NII Services: Get Help

    Get assistance for general services or tool problems and questions or feedback.

  • Request for general IT Help or Assistance in ARDC NII Services: Get Help

    Get general IT support (wifi, laptop/desktop issue, internal systems, etc.)

  • Request for data or record management in ARDC NII Services: Get Help

    Request for any changes or updates to a record or data published in any of our services portal or documentation pages (e.g. correction, takedown or deletion)

  • Report a service or system issue in ARDC NII Services: Get Help

    Let us know if something isn't working properly and we'll aim to get it back up and running quickly. Please select 'Report a login, permission or password issue' if there is an issue with your account or access.

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