{"xsrfToken":"eb12816be24c712e25833433f75b61a95b66b7c0_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/09668f26-d2e2-4cf0-9149-5d64c059ef5c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZTY3OTA1Mi0xY2FmLTQwZGUtYTM0ZC03Mjc0NWJhNzIyODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjA5NjY4ZjI2LWQyZTItNGNmMC05MTQ5LTVkNjRjMDU5ZWY1YyI6WyJyZWFkIl19LCJleHAiOjE3MjYxOTAzMTgsIm5iZiI6MTcyNjE4OTcxOH0.Rm3_O-n_gOFkyxjY5P60cwd5nqwSpthbw6PFEA_CJF0&client=ce679052-1caf-40de-a34d-72745ba72285&mode=fit","logoId":"09668f26-d2e2-4cf0-9149-5d64c059ef5c","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"ARDC HELP CENTRE","userInitialAnnouncementHeader":"Welcome!","userInitialAnnouncementMessageWiki":"<p>This portal serves as your access point for a range of resources and enables you to submit requests, issues, or suggestions concerning ARDC services, including:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Research Data Australia (RDA): Discover and contribute to Australian research data.</li>\n <li>Research Vocabularies Australia (RVA): Authoritative vocabularies for research.</li>\n <li>Health Data Australia (HDA): Centralised health research data.</li>\n <li>ARDC DataCite DOI Service (including IGSN): DOI issuance for research data citation.</li>\n <li>Handle Service: Persistent identifier management for digital objects.</li>\n <li>Documentation: User guides for our services.</li>\n <li>Jira / Confluence: Tools for project collaboration and management.</li>\n</ul>\n<p>For general enquiries or feedback, please use the General Enquiry / Feedback form. Your submission will be directed to the appropriate team or individual within ARDC for action.</p>\n<p>NOTE: ARDC staff have access to internal resources when logged in.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"ARDC HELP CENTRE","localeDisplayName":"English (United States)"},"en-GB":{"helpCenterTitle":"ARDC Services Self-service Portal","sharedPortalName":"ARDC SERVICES","announcementHeader":"Welcome!","announcementMessage":"This portal serves as your access point for a range of resources and enables you to submit requests, issues, or suggestions concerning ARDC services, including:\n- Research Data Australia (RDA): Discover and contribute to Australian research data.\n- Research Vocabularies Australia (RVA): Authoritative vocabularies for research.\n- Health Data Australia (HDA): Centralised health research data.\n- ARDC DataCite DOI Service (including IGSN): DOI issuance for research data citation.\n- Handle Service: Persistent identifier management for digital objects.\n- Documentation: User guides for our services.\n- Jira / Confluence: Tools for project collaboration and management.\n\nFor general enquiries or feedback, please use the General Enquiry / Feedback form. Your submission will be directed to the appropriate team or individual within ARDC for action.\n\nNOTE: ARDC staff have access to internal resources when logged in.\n","localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-GB","userLanguageTag":"en-US","portalThemeColor":"#00b0d5","helpCenterTitleColor":"#575656","bannerMediaApiUrl":"https://api.media.atlassian.com/file/32d911e9-6e9f-493b-87b5-ba079ab28d2a/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjZTY3OTA1Mi0xY2FmLTQwZGUtYTM0ZC03Mjc0NWJhNzIyODUiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMyZDkxMWU5LTZlOWYtNDkzYi04N2I1LWJhMDc5YWIyOGQyYSI6WyJyZWFkIl19LCJleHAiOjE3MjYxOTAzMTgsIm5iZiI6MTcyNjE4OTcxOH0.fBbzwWqJxjAvb7mMmayc8vH_pqk-VxWOjNNVL_kLhEE&client=ce679052-1caf-40de-a34d-72745ba72285&height=300&mode=fit","bannerMediaApiFileId":"32d911e9-6e9f-493b-87b5-ba079ab28d2a","useDefaultBanner":false,"isBannerAvailable":true},"sharedPortal":{"name":"ARDC HELP CENTRE","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ardc.atlassian.net/wiki","kbLinkDomainURLs":["https://ardc.atlassian.net","https://my.support.ardc.edu.au"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:io.teamsecrets.jira.prod__ts-sd-customer-profile-panel-help_center","name":"ts-sd-customer-profile-panel","html":"<div class=\"ap-container\" id=\"ap-io.teamsecrets.jira.prod__ts-sd-customer-profile-panel-help_center\">\n\n <div class=\"ap-content \" id=\"embedded-io.teamsecrets.jira.prod__ts-sd-customer-profile-panel-help_center\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"io.teamsecrets.jira.prod\",\n \"uniqueKey\":\"io.teamsecrets.jira.prod__ts-sd-customer-profile-panel-help_center\",\n \"key\":\"ts-sd-customer-profile-panel-help_center\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.subheader.help_center\", \"title\":\"ts-sd-customer-profile-panel\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://app.teamsecrets.io/jira/index.html?view=service-desk-customer-profile&projectId=&issueKey=&projectKey=&cloud=1&xdm_e=https%3A%2F%2Fmy.support.ardc.edu.au&xdm_c=channel-io.teamsecrets.jira.prod__ts-sd-customer-profile-panel-help_center&cp=&xdm_deprecated_addon_key_do_not_use=io.teamsecrets.jira.prod&lic=active&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiI2OGZjMjkzOWI3OWY1ZGJkZDIzY2ExMDA4MDdlY2FlYzZlNmEyY2ZjNTIwZTllMWU0ZmM2ZmU0NTNjYjk0ZmQxIiwiaXNzIjoiYTBiYjM0YzQtMTc5My0zMDFmLTkzNzYtNTQ1ZjRlMmMwNjRhIiwiY29udGV4dCI6e30sImV4cCI6MTcyNjE5MDYxOCwiaWF0IjoxNzI2MTg5NzE4fQ.u2C162xJWRFXkBj7-WJcqfzZNnXynn3GBPNUkqGmw3I\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6ImEwYmIzNGM0LTE3OTMtMzAxZi05Mzc2LTU0NWY0ZTJjMDY0YSIsImNvbnRleHQiOnsibGljZW5zZSI6eyJhY3RpdmUiOnRydWV9LCJ1cmwiOnsiZGlzcGxheVVybCI6Imh0dHBzOlwvXC9hcmRjLmF0bGFzc2lhbi5uZXQiLCJkaXNwbGF5VXJsU2VydmljZWRlc2tIZWxwQ2VudGVyIjoiaHR0cHM6XC9cL215LnN1cHBvcnQuYXJkYy5lZHUuYXUifX0sImV4cCI6MTcyNjE5MDYxOCwiaWF0IjoxNzI2MTg5NzE4fQ.J7ePsGDAPrJZ9wj762lcCBgbH9RGduMVfXBNaUvdAF0\", \"structuredContext\": \"{\\\"license\\\":{\\\"active\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://ardc.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://my.support.ardc.edu.au\\\"}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{}\",\n \"timeZone\":\"Australia/Sydney\",\n \"origin\":\"https://app.teamsecrets.io\",\n \"hostOrigin\":\"https://my.support.ardc.edu.au\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"footerPanels":[],"pagePanels":{}},"featuredAndSortedPortals":{"portals":[{"id":"14","key":"help","name":"ARDC Services","description":"<p>Welcome to the ARDC Services Self-service Portal! Find services-related articles, submit a request, report an incident or suggest changes to any of our services.</p>","portalBaseUrl":"/servicedesk/customer/portal/14","isFeatured":true,"rank":1,"isPortalNotVisibleOnHelpCentre":false,"hiddenFromHomeScreen":false}],"sortBy":"POPULARITY","limit":15,"total":1,"isPortalHidingEnabled":true}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=ardc","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"eb12816be24c712e25833433f75b61a95b66b7c0_lout","baseUrl":"https://my.support.ardc.edu.au/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://ardc.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"ce679052-1caf-40de-a34d-72745ba72285","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"45f6198b96d348e9a14cd95894e7d6e8","siteDefaultLanguageTag":"en-GB","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"anonymousEnabled":true,"requestIntroEnabled":true}