ARDC HELP CENTRE

ARDC Services Self-service Portal

ARDC Annual Survey is now open

The Australian Research Data Commons (ARDC) invites you to participate in a short survey about your interaction with the ARDC and use of our national research infrastructure and services. The survey will take approximately 5 minutes and is anonymous. It’s open to researchers, co-investment partners, stakeholders, in fact anyone who uses our digital research infrastructure services or who works with us.

We will use the information you provide to improve the national research infrastructure and services we deliver and report on user satisfaction to the Australian Government’s National Collaborative Research Infrastructure Strategy (NCRIS) program.

Please take a few minutes to provide your input. The survey closes COB Friday 27 June 2025.

Complete the 5 min survey now by clicking on the link below.

TAKE SURVEY NOW

-----------------------------------

WELCOME!

This portal serves as your access point for a range of resources and enables you to submit requests, issues, or suggestions concerning ARDC services, including:

  • Research Data Australia (RDA): Discover and contribute to Australian research data.
  • Research Vocabularies Australia (RVA): Authoritative vocabularies for research.
  • Health Data Australia (HDA): Centralised health research data.
  • ARDC DataCite DOI Service (including IGSN): DOI issuance for research data citation.
  • Handle Service: Persistent identifier management for digital objects.
  • Research Link Australia: Find information about research collaboration and research capabilities
  • Documentation: User guides for our services.
  • Jira / Confluence: Tools for project collaboration and management.

For general enquiries or feedback, please use the General Enquiry / Feedback form. Your submission will be directed to the appropriate team or individual within ARDC for action.

NOTE: ARDC staff have access to internal resources when logged in.

Topics

  1. ARDC NII Services User Guides
    1. Research Data Australia Home
    2. ARDC DataCite DOI Service Home
    3. Research Vocabularies Australia Home
    Show 4 more
  2. Access ARDC NII Services
    1. Research Data Australia
    2. Health Data Australia
    3. Research Link Australia
    Show 4 more
  3. Other ARDC Resources
    1. ARDC Website
    2. Nectar Research Cloud Support Centre
    3. ARDC Services Status Page

Featured portals

  1. ARDC NII Services: Get Help

    Welcome to the ARDC NII Services Self-service Portal! Find services-related articles, submit a request, report an incident or suggest changes to any of our services.

Suggested forms

  • General feedback or enquiry in ARDC NII Services: Get Help

    Get assistance for general services or tool problems and questions or feedback.

  • RLA API Access Request in ARDC NII Services: Get Help

    All requests to the RLA API require authentication. If you intent to use the API, please first read the ARDC RLA service schedule available near the bottom of this form and fill in this form when you are ready to request for API access.

  • Request for service support or assistance in ARDC NII Services: Get Help

    Get assistance related to a specific service not categorised as service registration or an issue/incident or a feedback/enquiry.

  • Request for general IT Help or Assistance in ARDC NII Services: Get Help

    Get general IT support (wifi, laptop/desktop issue, internal systems, etc.)

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