ARDC HELP CENTRE

ARDC Services Self-service Portal

Welcome!

This portal serves as your access point for a range of resources and enables you to submit requests, issues, or suggestions concerning ARDC services, including:

  • Research Data Australia (RDA): Discover and contribute to Australian research data.
  • Research Vocabularies Australia (RVA): Authoritative vocabularies for research.
  • Health Data Australia (HDA): Centralised health research data.
  • ARDC DataCite DOI Service (including IGSN): DOI issuance for research data citation.
  • Handle Service: Persistent identifier management for digital objects.
  • Documentation: User guides for our services.
  • Jira / Confluence: Tools for project collaboration and management.

For general enquiries or feedback, please use the General Enquiry / Feedback form. Your submission will be directed to the appropriate team or individual within ARDC for action.

NOTE: ARDC staff have access to internal resources when logged in.

Topics

  1. ARDC NII Services User Guides
    1. Research Data Australia Home
    2. ARDC DataCite DOI Service Home
    3. Research Vocabularies Australia Home
    Show 3 more
  2. Access ARDC NII Services
    1. Research Data Australia
    2. Health Data Australia
    3. Research Link Australia
    Show 4 more
  3. Other ARDC Resources
    1. ARDC Website
    2. Nectar Research Cloud Support Centre
    3. ARDC Services Status Page

Featured portals

  1. ARDC NII Services: Get Help

    Welcome to the ARDC NII Services Self-service Portal! Find services-related articles, submit a request, report an incident or suggest changes to any of our services.

Suggested forms

  • General feedback or enquiry in ARDC NII Services: Get Help

    Get assistance for general services or tool problems and questions or feedback.

  • Request for DOI or IGSN service registration in ARDC NII Services: Get Help

    Use this form if your organisation is interested in minting DOIs or IGSNs and joining the ARDC DataCite consortium or if you are an existing member but would like to register a new repository for your organisation. NOTE: For new members, a signed DOI service schedule is required for production registration.

  • RLA API Access Request in ARDC NII Services: Get Help

    All requests to the RLA API require authentication. If you intent to use the API, please first read the ARDC RLA service schedule available near the bottom of this form and fill in this form when you are ready to request for API access.

  • Request for general IT Help or Assistance in ARDC NII Services: Get Help

    Get general IT support (wifi, laptop/desktop issue, internal systems, etc.)

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